Simplify in-store support with Integro’s on-sight tools that train and automate your staff
The Fujitsu Integro solution is an out-of-the-box, end-to-end lifecycle management tool that makes the maintenance and support of your Self-Checkout devices easy.
Effortless automation for retail
Integro eliminates challenges associated with support by providing in-depth analysis and detailed reporting that empowers retailers to simplify maintenance and maximize efficiency.
Streamline support desk operations, eliminating support calls to and from your stores.
Integro can be used to monitor any smart device or software, regardless of the manufacturer.
Focus on the Customer
Avoid downtime associated with servicing and redeploy labor to customer-facing activities.
Maintenance made simple
Integro prevents issues before they happen
Make maintenance of Self-Service systems simple with Fujitsu Integro. Integro monitors the health of systems at the enterprise level. As a rule-based application, Integro allows retailers to configure stations and devices to take actions when necessary, such as opening a ticket with the service desk.
Integro integrates seamlessly into your enterprise processes’ service desk application so your business can benefit from the full suite of Integro functionality.
Support at your fingertips
Use real-time data to service any smart device or software before issues arise
Fujitsu Integro empowers your staff by providing detailed processes for on-site employees to fix common issues, and dispatching a technician immediately when professional support is needed. A service desk analyst can assess any issues before sending an on-site technician, saving you potentially thousands of dollars in service calls.
Integration options built for retailers
As part of Fujitsu S3, Integro is designed to be integrated and deployed based on the specific needs of individual retailers. No matter the platform, system or application, Fujitsu understands self-service only works when it all works together.
Fujitsu is leading the digital transformation of retail technology with Fujitsu S3. S3 is a suite of modular software and hardware building blocks designed to be used together for complete in-store solutions or easily integrated individually into a retailer’s existing estate to augment their in-store capabilities.
Ready to enhance the experience at your store with Fujitsu Integro?
Our retail technology experts are ready to help you integrate our innovative hardware and software solutions to improve operational processes and enhance the complete customer experience at your stores. Contact us now to find out to determine how much you can save by integrating S3 solutions in your store using our state-of-the-art ROI calculation service.