For more information please contact: FFNA.careers@us.fujitsu.com

What makes Fujitsu unique? The answer is simple: our people. We owe our market and technology leadership to the employees who choose to work for us. Continually infusing our workforce with fresh new talent is a vital part of maintaining the top-caliber employee base that makes Fujitsu a great place to work. Our brand promise to our customers is “shaping tomorrow with you.” Every one of our employees shares in achieving that promise.
Take a few moments to review the information on this page about the types of employment opportunities we offer candidates at all stages of their careers. Whichever path you take, you will receive the tools, resources, and support you need to grow, thrive, and build a long-term career.

Current Openings

Job Title:                          QA Tester

Non-Exempt/Exempt:      Non-Exempt

Reports to (Position):       QA Manager           

 

SUMMARY

Responsible for creating test procedures and implementing quality assurance best practices to ensure high quality software applications used for currency dispensing and recycler hardware from Fujitsu Frontech Inc.

 

DUTIES AND RESPONSIBILITIES

Essential Functions of the position include, but are not limited to;

  • Apply QA industry best practices to develop standards, methods, and procedures to quantify product quality and release readiness
  • With guidance from Fujitsu engineering or local software development group design, modify or develop automated testing tools
  • Maintain, control, organize, and backup all documentation, software, applications, customer actual configuration/application and images needed to test various applications on various hardware platforms
  • Work with Product management, engineering and software development to integrate quality guidelines within product requirement specifications
  • Collaborate with engineering to review testing procedures, testing tools and results
  • Plan test schedules or strategies in accordance with project scope or delivery dates
  • Work with engineering to ensure current and consistent hardware and software test configurations customers use
  • Work with engineers of customers to do collaborated QA test and need to know how to use customer application in order to get close to customer environment
  • Create pass/fail test report that highlight anomalies and provide statistics to engineering for further analysis
  • Regular work site attendance

Other Duties and Responsibilities:

  • Adhere to company policies, ISO requirements, safety and quality
  • Support continual improvement efforts
  • Other duties as assigned

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Familiarity and experience with Microsoft Visual Studio Test Manager
  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers, and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments at all levels within the organization.
  • Ability to multi-task and work under pressure
  • Strong organizational, analytical and problem-solving skills, along with excellent verbal and written communication skills.
  • Ability to analyze detail and perform structured decision-making on a daily basis.
  • High degree of initiative and ownership, attention to detail, and the discipline to follow through on assigned tasks.
  • Ability to develop solutions to a variety of problems of moderate to large scope and complexity using company or departmental policies as guidelines.
  • Must be capable of managing multiple priorities effectively and be able to identify and recommend best course of action from several alternatives. Quality oriented
  • Mechanically inclined (the equipment is mechanically complex)
  • Trouble shooting skills (isolate and resolve equipment problems as required)
  • Experience with software programming is preferred

 

SUPERVISORY RESPONSIBILITIES

Occasionally monitor temporary employees to perform device regression testing

 

EDUCATION and/or EXPERIENCE

Bachelor’s degree (B.S.) from a four-year college or university; or 1-3 years of directly related experience and/or training; or equivalent combination of education and experience.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Certificates for professional training where applicable

 

COMPUTER SKILLS 

  • Effectively use computer and applicable computer software. Advanced knowledge of Excel, Word, Adobe, PowerPoint, and Outlook required. Individual must be PC literate and have the aptitude to learn operation of other computer systems.
  • Experience with software version control such as MS TFS, SVN, or Git preferred
  • Familiarity with Excel and SharePoint applications to track incident fixes, test configuration, result and the ability to query and export reports for defect analysis
  • Familiarity with C# and C++ applications and related drivers of electromechanical devices

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually quiet. The noise level in the lab is quiet to moderate.

 

TRAVEL

No travel required to perform your job. Travel may be required to Japan HQ for training on new products.

Job Title:                          Systems Engineer – Identity Products

Department:                    Identity Products Solutions

Non-Exempt/Exempt:      Exempt

 SUMMARY Provide technical support of products and component sales to our partners, resellers, solution providers and ‘end user’ customers in their efforts to successfully integrate Fujitsu’s Palm Vein solutions device into the products, applications and solutions.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential Functions of the position include, but are not limited to;

  • Technical support to Fujitsu’s sales team throughout North and Central America. Support major sales initiatives by attending Fujitsu/client meetings and monitor client project status
  • Technical support of Fujitsu’s tradeshow events to include equipment setup and teardown, and presentation/discussion with prospective customers
  • Support customer technical Q&A and issues via phone, email, on-site
  • Troubleshoot and replicate problems reported on device hardware and or software platforms (including 3rd party software installations and network/server connect infrastructure)
  • Open, track and close support cases in Salesforce.com (our CRM tool) to insure complete resolution and customer satisfaction and communicate the status of support cases to both partners, sales managers and FFNA management
  • Serve as the technical interface liaison to Fujitsu Frontech Japan for detailed description of technical issues to ensure proper understanding by the product owner/engineering design team in Japan
  • Develop, enhance, and maintain technical training documents. Conduct technical training for customers and partners to include device theory of operations, software interface, troubleshooting, high level repair, preventative maintenance and general care of product
  • Travel to support sales/customers 30% of the time
  • Customarily and regularly exercises independent discretion and judgment
  • Regular work site attendance

OTHER DUTIES AND RESPONSIBILITIES

  • Use of Fujitsu Frontech support website for downloading software and exchanging technical documentation / information
  • Work with Product Management and Solution teams in the life cycle management of our hardware, software and solutions
  • Adhere to company policies, ISO requirements, safety, and quality
  • Support continual improvement efforts of development staff
  • Additional responsibilities as assigned

SUPERVISORY RESPONSIBILITIES

None.

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments at all levels within the organization
  • Ability to work well with others in a cross-functional team environment
  • Ability to pick up and learn new technology
  • Ability to conduct user training on various IT topics
  • Strong organizational, analytical and problem-solving skills, along with excellent verbal and written communication skills
  • Ability to analyze detail and perform structured decision-making daily
  • High degree of initiative and ownership, attention to detail, and the discipline to follow through on assigned tasks
  • Ability to develop solutions to a variety of problems of moderate to large scope and complexity using company or departmental policies as guidelines
  • Must be capable of managing multiple priorities effectively and be able to identify and recommend best course of action from several alternatives

EDUCATION and/or EXPERIENCE

Bachelor’s degree (B.S.) in Computer Science from a four-year college or university; or 5 years of directly related experience and/or training; or equivalent combination of education and experience.

 

CERTIFICATES, LICENSES, REGISTRATIONS

None

 

COMPUTER SKILLS 

Demonstrate ability to effectively use computer and applicable computer software. Knowledge of MS Office. Experience with computer programming languages to include Java, C++, C#, .net, VB.net, in MS Windows and Linux OS.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is frequently required to sit and stand; use phone and headset; use hands, arms, fingers to type; answer phones; write; use calculator; demonstrate strength to lift and carry materials weighing up to 50 pounds; demonstrate clear vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet; the noise level in the lab is moderate to loud.

 

TRAVEL

Must be able and willing to travel (up to 30%) for internal meetings, trade shows and customer support both domestically and internationally. Willing to travel by plane to locations in other states/countries.

 

SUMMARY

Responsible for currency template development and resulting product performance for currency recognition / currency acceptance rates.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential Functions of the position include, but are not limited to;

  • Create and maintain currency templates to authenticate genuine currency
  • Work with Fujitsu Frontech (Japan) and local FFNA product management on the overall process for global currency template development, and on-going support / updates to templates
  • Work with FFNA product management to prioritize the development of the currency templates
  • Complete data collection, test, and achieve documented quality standards for acceptance rate and associated machine performance
  • Setup and operation of test equipment for currency log data collection
  • Conduct series of machine operations (per test script) capturing results of currency features, characteristics, etc. Record required information in a log file for generation of a currency template file
  • Analyze resulting log file data and apply the pertinent algorithm to Fujitsu’s software applications and programs to create the currency template file
  • Test and modify the currency template files to achieve the required level of product performance
  • Maintain a good control of the software, applications and images needed for the development of the currency templates
  • Work with product management to ensure proper tools (hardware and software) are available for development and support of currency templates; this includes tools to be used by customers for in-field data collection
  • Support customers in the field by performing data collection and template testing. Travel required
  • Work with financial institutions in various countries to test counterfeit bills and gather test data. Travel required
  • Regular work site attendance
  • Travel up to 30%

OTHER DUTIES AND RESPONSIBILITIES

  • Adhere to company policies, ISO requirements, safety and quality
  • Support continual improvement efforts
  • Other activities as assigned

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Quality oriented
  • Mechanically inclined (the equipment is mechanically complex)
  • Strong trouble shooting skills (isolate and resolve equipment problems as required)
  • Experience with C / C++, with applicability to create and deploy new algorithms through Fujitsu’s life cycle process
  • Perform quality work within deadlines with or without direct supervision
  • Interact professionally with other employees, customers, and suppliers
  • Ability to multi-task and work under pressure
  • Excellent team player, problem solver with a high level of self-motivation and initiative
  • Able to meet deadlines on a consistent basis
  • Perform quality work within deadlines with or without direct supervision
  • Interact professionally with other employees, customers, and suppliers
  • Ability to work independently (and with limited supervision) while understanding the necessity for communicating and coordinating work efforts with other employees and departments at all levels within the organization
  • Strong organizational, analytical and problem-solving skills, along with excellent verbal and written communication skills
  • Ability to analyze detail and perform structured decision-making on a daily basis
  • Ability to develop solutions to a variety of problems of moderate to large scope and complexity using company or departmental policies as guidelines
  • Must be capable of managing multiple priorities effectively and be able to identify and recommend best course of action from several alternatives
  • Quality oriented
  • High degree of initiative and ownership, attention to detail, and the discipline to follow through on assigned tasks
  • Strong influencing, collaboration and relationship-building skills both internally and externally with suppliers
  • Exceptional attention to detail and accuracy

 

 

EDUCATION and/or EXPERIENCE

Bachelor’s degree (B.S.) from a four-year college or university; or 3-5 years of directly related experience and/or training; or equivalent combination of education and experience.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Certificates for professional training where applicable

 

COMPUTER SKILLS 

Demonstrate ability to effectively use computer and applicable computer software. Advanced knowledge of Excel, Word, Adobe, PowerPoint, and Outlook required.  Experience with C / C++, with applicability to create and deploy new algorithms through Fujitsu’s life cycle process

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually quiet. The noise level in the lab is quiet to moderate.

 

TRAVEL

Must be able and willing to travel (up to 30%) meeting and supporting customers and potential customers as required, both domestically and internationally. Willing to travel by plane to locations in other states/countries.

What are the Benefits of a career at Fujitsu?

  • Professional development
  • Innovative environment
  • Opportunity to make a difference
  • Competitive Total Rewards Packages
  • Generous Holiday and PTO schedules
  • Generous 401K match
  • Work/life balance
  • Healthy Connections Program
  • Educational reimbursement
  • Referral bonuses
  • Community service opportunities
  • Employee discounts

What types of positions are offered?

  • Experienced
  • New Graduates
  • Summer Internships
  • Co-Ops (Full-Time or Part-Time)

Equal Opportunity

Fujitsu is an Equal Opportunity employer.

If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at FFNA.careers@us.fujitsu.com.